Customer Service Representative – French Speaker

Location: Braga, Portugal (On-site)
Start Date: 15 January 2026

Job Description:
We are looking for a French-speaking Customer Service Representative to support customers by handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Requirements:

• Native or C2-level French (mandatory)

• Valid EU ID

• Right to work in Portugal

• Good communication and problem-solving skills

• Availability to work on-site in Braga

Work Schedule:

• Monday to Friday: Rotational shifts between 07:00 – 19:00

• Saturday & Sunday: 09:00 – 13:00 (rotational)

• 2 days off per week (rotational)

Salary & Benefits:

• Base Salary: €880 (paid over 14 months)

• Performance Bonus: €168 (paid over 12 months)

• Complexity Bonus: Not applicable

• Meal Allowance: €7.63 per working day

• Health Insurance: Provided after 6 months

• Paid Holidays: 22 days per year

Additional Information:

• Welcome Bonus paid in 12 monthly installments during the first year (subject to attendance conditions)